The Service Desk Technician will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Service Desk. The position is also responsible for assisting in various tasks regarding internal support of the Company’s PCs, printers, servers, telephones and related equipment. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations.
Capital Markets Operations support for the Transaction Management Department, which manages the acquisition, sale, and securitization of whole loan, REO, and MSR assets. The functions of this position include transaction related due diligence and process management activities related to servicing, collateral, compliance, cashflow, title, and other applicable risk factors. Additionally, the position will support Transaction Management with reconciliation of funding documentation, side schedule resolutions, and ongoing monitoring of overall portfolio collateral status. Candidates must be able to manage multiple projects concurrently, willing to work in a very high pressure, fast paced environment, as well as display sound judgment and risk related decision-making.